On the day the Arena is hosting an event, the box office will open at 3pm (times may vary) and stay open until the main act is on stage, this will vary depending on the event so please check the specific show page for running order details. (If the start time of the event is morning/early afternoon, the venue will usually open from 9am).

What payment types are accepted?

Cash and card.

What are the will call rules?

The Arena Box Office is only open to personal callers when we have an event taking place at the Arena. Customers can book & collect their Arena tickets in person from the Sheffield City Hall Box Office, Barkers Pool, Sheffield, S1 2JA . Please see this link for the times - https://www.sheffieldcityhall.co.uk/box-office On the day the Arena is hosting an event the box office will open at 3pm and stay open until the main act is on stage. However, this will vary depending on the event, so please check the specific show page on the venue's website for running order details. (If the start time of the event is morning/early afternoon, the box office at the arena will usually open from 9am).

What are the parking options at Utilita Arena Sheffield?

Nearly 1,000 on-site car parking spaces are available in Car Parks A & B. All our car parks are cashless - we strongly recommend anyone wishing to park on site at the venue book their tickets in advance, if there are still parking spaces left on the day we will only take payment on entry to the car park by card - no cash accepted.

Is there accessible seating?

The Utilita Arena Sheffield is a purpose-built venue offering excellent facilities for visitors with access requirements. For more information, please click this link - https://www.utilitaarenasheffield.co.uk/plan-your-visit/accessibility

What are the general rules of Utilita Arena Sheffield?

- No bags larger than an A3 size (approximately 40cm x 35cm x 19cm) - No food, drink, bottles or cans can be brought into the arena - No cameras, selfie sticks, video cameras or audio recording devices - No smoking - For a full list of prohibited items, please follow this link - https://www.utilitaarenasheffield.co.uk/plan-your-visit/safety-and-security

Are children allowed?

Age restrictions differ from show to show.

Utilita Arena Sheffield Seating Chart

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The map below does not reflect availability. Seating charts reflect the general layout for the venue at this time. For some events, the layout and specific seat locations may vary without notice.

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