Rate Field Tickets
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Venue Info
Rate Field
Chicago, IL
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Baseball
Purchase Season Ticket Packages
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Venue Info
Rate Field
Chicago, IL
What are the box office phone numbers?
(312) 674-1000
When is the box office open?
**SUBJECT TO CHANGE** Non-Game Day Monday to Friday: 10AM to 5PM Saturday/Sunday: Closed Game Days 1:10 Game: Box Office is open from 9AM to 3:10PM 3:05 Game: Box Office is open from 9AM to 5:05PM 3:10 Game: Box Office is open from 9AM to 5:10PM 6:10 Game: Box Office is open from 9AM to 8:10PM 6:15 Game: Box Office is open from 9AM to 8:15PM 7:10 Game: Box Office is open from 9AM to 9:10PM
What payment types are accepted?
American Express, MasterCard, Visa & Discover. Ticket Windows do not accept checks.
What are the will call rules?
NEW! Ticketmaster Will Call Kiosks are available for will call pick-up on the day of the game! There are 2 will call kiosks located at each of the following gates: Gate 3, Gate 4, & Gate 5. Simply bring the credit card used to purchase the tickets to the kiosk, swipe your card and wait for your tickets to print! No more waiting in long will call lines! Kiosks are currently available for day of game will call pick-up only; advance pick-up and ticket sales are NOT available at the kiosks currently. Ticketmaster Will Call (phone or internet orders) may be picked up at any open ticket window at Guaranteed Rate Field on the day of the game, or before the day of game at least 48 hours after the order was placed, during regular box office hours.
What are the parking options at Rate Field?
Guaranteed Rate Field offers parking in lots located adjacent to the stadium both to the north and to the south. Parking can be purchased at the park or in advance for $20. Please note - all cash parking day of game is located in the south lots.
Is there accessible seating?
2008 Regular Season: Accessible seating is available in all price levels. In the lower level, accessible seating is in the back of the sections, and in the upper level, accessible seating is in the front of the sections. Ticketmaster sales of accessible seating is limited to four (4) tickets. If there is a larger request for accessible seating, please direct the order to Mary Weiss at the Guaranteed Rate Field Box Office at (312) 674-1000 ext. 5244, or Laura Arenas at (312) 674-1000 ext. 5246. Accessible elevators are located at Gate 4 entrance at the corner of 35th and Shields.
What are the general rules of Rate Field?
Guest are permitted to bring food items into the park in see-through plastic bags that can be stored underneath the seats. One sealed water bottle, 1 liter or less in size, per person may be brought into the park. Carry-in bags must be less then 16 X 16 X 8 and will be searched upon entry. No bottles cans or beverages other than water are allowed. Fans must remain in the level for which they have purchased tickets (i.e. - fans with tickets in the upper level must remain in the upper level).
Are children allowed?
Children who are taller than the arm of the turnstile (approximately 36 inches) require a ticket of their own. Children smaller than the arm of the turnstile do not require a ticket of their own, but they must sit on the lap of an accompanying adult.