Ticketmaster UK: 0844 847 2345 International: 00 44 161 385 3500 Calls will cost 7 ppm plus your network access charge.
When is the box office open?
Ticketmaster credit card line is open 24 hrs. Box Office at the venue Mon-Sat 10:00-20:00.
What payment types are accepted?
Credit and debit cards accepted on the 24 hr booking line.
What are the will call rules?
Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase.
What are the parking options at Phoenix Theatre?
NCP car parks in Great Russell St and Upper St Martins Lane, but would advise using public transport.
Is there accessible seating?
Please contact the Box Office for more information on disabled access and seating.
What are the general rules of Phoenix Theatre?
No video cameras or recording devices.
Are children allowed?
No babes in arms. Young children are admitted but not encouraged unless the parent is confident that the child is old enough to be attentive to the performance and not a distraction for other members of the audience. Everyone must have a valid ticket and occupy a seat. Accompanying adults will be asked to remove any noisy infants.